About Macs, Apples, Windows and More!
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august 26- a Testamonial!

I got this email yesterday from a customer. Thank You so much! 

Dear niko521mac,

Wow!!! I have not worked with a mac since middle school on a Apple IIc. I loved the reliablity ratings of a mac and took the plunge. I hedged my bets by getting one installed with Windows software so I could at least use it if worse came to worse. 

The computer I got from you has worked with NO SETUP on my end at all!!! I just turned it on and everything was ready to go. 

You do an excellent job with you products and I can't wait to order a Macbook Pro from you soon. 

- v

August 2008! Thank You all- POWER SELLER!

Thanks to EVERYONE who has bought a computer from me. Thats right.. I mean YOU! Thanks to you.. I am a Power Seller on ebay. 
If your reading this and contemplating buying a computer from me...my hard work has paid off: my Communication scores are through the roof, as are my "Items as described". I wish there was a catagory for Better Than Expected, because id get high scores in that. Not that its my doing, as Apple makes it so much easier on me with their great product.

Thank You once again everyone. Im a power seller now thanks to YOU ALL!
Nick

July 30-Toast 9 and MacTheRipper 3

Check the internet folks, Mac The Ripper 3 is in beta form. Email me for link to download it.
You can also get toast 9 for 9.99 upgrade fee. Email me for info.

June 30th- Got Apple Updates turned on? Welcome 10.5.4!

Inside the OS X 10.5.4 update

The most significant thing about what’s changed in OS X 10.5.4 may be what hasn’t changed with Monday’s release of the OS X update. The ARDAgent security hole—discovered just a few weeks ago—remains unplugged. This actually isn’t all that surprising—if the chatter around the Internet is to be believed, Apple has been working on the 10.5.4 update for quite a while, predating the discovery of the ARDAgent issue. System updates are complex things with many inter-related parts, and adding in a fix for the ARDAgent issue would have required more testing, and perhaps delayed the release of 10.5.4.


So what will happen with the ARDAGent hole? Only Apple knows, of course, but I think we’ll see a standalone security update released in the near future to address that issue (as well as any other security issues that haven’t been patched with the 10.5.4 release).

As for new things introduced in OS X 10.5.4, I dug around a bit in the bom files, as I did with May’s 10.5.3 release. This latest update is much smaller than 10.5.3, and I didn’t find anything nearly as interesting as I did last month, other than the non-fix for ARDAgent. There are a slew of extension updates, though it’s tough to figure out exactly what changes those may entail.

There were a number of updates to PDF-related utilities, including the Mail PDF, Save as PDF-X, and Save PDF to Web Receipts Folder workflows, as well as changes to many PDF-related Automator actions. Non-English language files in many programs were updated, and there was some sort of change to Mail’s preferences, though I couldn’t see any obvious change when compared with Mail on a 10.5.3 machine. iChat received updates to the balloons, boxes, and compact styles, as well as some (also not obvious) changes in its preferences.

The Apple-provided dictionary in Dictionary was also updated, adding (at a minimum) the definition of MobileMe, Apple’s soon-to-launch online service:

An Internet service from Apple Inc. for Macintosh computers, iPhone, iPod touch, and PCs. A MobileMe subscription provides push email, push contacts, and push calendar to keep your data automatically up-to-date on all your devices.

Given the size of the updated file, I expect there are more new definitions, but MobileMe was the only one I could think to check.

There are also changes on the Unix side of OS X. Some Perl and Ruby related bits were updated, as were snmp-related Unix programs, and various other Unix components, such as the pasteboard server.

I’ve been running 10.5.4 on two machines now for a few hours, and haven’t experienced any issues—though as with any update, I strongly recommend having a current backup before proceeding.

June 30th- MacWorld TIP- Opening older files with OFFICE

Opening Old Word Files

By Christopher Breen (mac911@macworld.com)

Mac 911 Tip of the Week

Reader Jim Harper feels like Word 2008 has severed his ties with the past. He writes: "I'm running Tiger and when I upgraded to Microsoft Office 2008 from Office 2004 I cannot open Word files created with my 90s Microsoft Word versions. Any solution available?"

Yes. Start by updating your copy of Office to the very recently released Microsoft Office for Mac 12.1.1 Update. This update is supposed to address an issue where older Word files won't open when you double-click them.
More on the update

I use the phrase "supposed to" in this context because it may not work. Microsoft has issued contradictory information on this subject. In a support note, Microsoft states that the 12.1.1 Update "fixes an issue that prevents Microsoft Word 2008 for Mac Service Pack 1 (SP1) from opening Word documents when you double-click the document or when you download the document from a Web site."

Yet, Knowledge Base document 953266 states that "The Office 2008 for Mac 12.1.1 Update blocks users from opening older Word for Mac documents by using the methods that are mentioned in the 'Symptoms' section." And those symptoms include double-clicking on a document, dragging a document to the Word 2008 for Mac program icon, dragging a document to the Word 2008 for Mac program icon that is in the Dock, and executing an AppleScript that uses the Finder to open a Microsoft Word document.

And the reason? Apparently these older documents may pose a security threat and opening them in such ways puts you at risk. Of course Microsoft is happy to let you open them by choosing Open from the File menu, which is somehow more secure because... uh, it's more inconvenient? Beats me.

June 17th- Vista counterfeit issue-

Two people have reported to me to receiving a warning from using Microsoft Vista. I have contacted my vendors, parallels and Microsoft, and have gotten to the bottom of the issue.

If you are having a problem, please contact me immediately to resolve this issue.



June 12th 2008 - A recommendation from Carol

I feel this recommendation is special, because I dropped the ball on this one a few times. I was not able to ship the macbook pro out on time, and asked Carol if she could be patient with me as I was not able to ship the macbook pro on time...... Here is her letter...

Hello Nick,
Just wanted to let you know that someone contacted me through Ebay to
say they were thinking about buying one of your computers & wanted to
know if everything was as you represented it.  I gave you a glowing
recommendation & said my Macbook pro was everything & more than you'd
described.  I also sang your praises as far as service & information.

Hope he buys one from you!  Thanks again for everything - still loving
the MacBook pro!

Carol 


I ENCOURAGE people to contact my prior customers. You will find a few that for some reason or another were not happy because they misunderstood the auction. But to date I have not yet had ONE poor feedback! 

June 6th, 2008- Thank You(about ten of them) letter from Andrea!

Andrea's mom Doreen ordered a MacBook Pro and I purchased Final Cut Express for them, and as usual, pre-installed everything so they didnt have to worry about anything!
Here is her letter....

Dear Nick,
THANK YOU THANK YOU THANK YOU FOR MY BEAUTIFUL COMPUTER!!!!!!! IT IS SO AMAZING!!!!!!!! It is SO MUCH MORE than I ever expected!!!! Believe it or not I actually cried  LOL I am SO THANKFUL FOR IT!!!!! It made the world of a difference with having everything downloaded and set up for me!! I would have been so lost and frustrated trying to set it up myself..... Thank you for being so helpful and informative about everything! (
...OMITTED FOR PERSONAL INFO REASONS....).... We leftfor Disneyland yesterday and it was SO HARD to lave my computer !!! LOL!!!! I CANT THANK YOU ENOUGH AND I TRULY APPRECIATE EVERYTHING YOU HAVE DONE AND FOR YOUR WONDERFUL BUSINESS!!!!! I CANT WAIT TO SEE HOW THIS WILL FURTHER MY MOVIE MAKING BUSINESS!!!!! if I havent made myself clear yet..... THANK YOU SO MUCH AGAIN!!!!!!!!!!!!!!!!!!!!!!!! 
Sincerely,
Andrea 


Well Thank You for the kindness, and best movie making to you! Just an example of what you get when you order from me..full service...free tech support...and someone who doesnt leave you hanging when you need help!

May 31st 2008 -Password issues..YOUR PASSWORD IS 1234!

If you order a computer from me, it will arrive with the password being 1234. You can change this in system preferences!

May 11, 2008- Awesome letter of recommendation by Lord Alan F Davis!

 I received this email the other day. I thought I would pass it on! Thank You Alan!

 

May 10th, 2008

 

Dear Mr. Houllis:

 

Customer Satisfaction.

Ever since E-Bay began I have been purchasing various items, some were as described, others were extremely disappointing.  Recently, I purchased an IMAC from you, which in itself was very satisfactory.

However, never have I experienced such incredible after-sales customer service that you have provided. Without a doubt the best I have experienced from any purchase. Thank-you.

You will go a long way in business, and you deserve it.

Thank you again for your wonderful support.

Sincerely,

Macintosh HD:Users:alandavis1:Desktop:Sig AFD.pct

Lord Alan Davis.


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