COMMUNICATION SKILLS!! EBAY MESSAGES+EMAIL-NOT SO DIFFICULT!
About Me
Member since: 05-Apr-02 17:19:32 BST
Location: United States
612 views

communication skills....

EBAY IS A UNIQUE AND WONDERFUL SITE! UNLIKE MANY COMPANIES OUT THERE,YOU CAN EXCHANGE REAL COMMUNICATION WITH REAL PEOPLE...SELLERS AND BUYERS CAN ASK QUESTIONS AS WELL AS SOLVE PROBLEMS IF ANY ARISE.... YET SOME PEOPLE - FOR SOME INSANE REASON REFUSE TO DO SO! I SIMPLY CANNOT UNDERSTAND WHY THIS IS SO... ITS SO EASY - IF THERE IS A PROBLEM, YOU JUST SEND A MESSAGE VIA EBAY OR EMAIL... AND YOU WORK IT OUT! SIMPLE..NO?? YES! NOW DON'T GET ME WRONG THERE ARE SOME TRULY LOVELY PEOPLE HERE, AND THATS WHY I AM STILL HERE.!!... BUT THERE ARE ALSO SOME PEOPLE THAT ARE OBVIOUSLY IGNORANT/ANTI-SOCIAL AND INCAPABLE OF BASIC COMMUNICATION! THOSE ARE THE ONES I AM SPEAKING ABOUT NOW...I BUY HERE AS WELL AS SELL HERE.. AND SURE I HAVE BOUGHT THINGS AND HAD PROBLEMS WITH THEM...BUT I COMMUNICATE! I NICELY EXPLAIN THE PROBLEM AND WAIT FOR A REPLY..I SEND AN EBAY MESSAGE AS WELL AS AN EMAIL JUST TO MAKE SURE MY MESSAGE GETS THROUGH... THEN WE WORK OUT THE PROBLEM WITH EXCHANGE/ MONEY BACK ETC.. WHAT EVER THEIR POLICY IS..I WORK WITH THEM...THEY ARE HUMAN AS WELL AS I AM..AND MOST ARE DECENT PEOPLE  AS AM I....... IF I SELL AN ITEM AND ITS NEW IN BOX, THAT MEANS I ACQUIRED IT NEW IN BOX,I DON'T OPEN IT AND I CERTAINLY DON'T MANUFACTOR IT! IF THERE TURNS OUT TO BE A PROBLEM WITH THE ITEM -ITS A PROBLEM I DID NOT KNOW ABOUT IN ADVANCE OR I WOULD NOT SELL IT....BUT THAT DOES NOT MEAN I WILL NOT REFUND THE ITEM OR EXCHANGE IT WHEN IT IS RETURNED! I MOST CERTAINLY WOULD!!!!!!!!!! I OFTEN GO OUT OF MY WAY FOR PEOPLE HERE ON EBAY WITH PLEASURE! IN ORDER FOR ME TO DO SO IT REQUIRES ONE LITTLE THING...... COMMUNICATION!... THAT IS ALL I AM ASKING FOR!  CAN WE PLEASE JUST HAVE SOME POLITE ,DECENT COMMUNICATION HERE...PRIOR TO NEGATIVE FEEDBACK ???       TO THOSE OUTSTANDING PEOPLE THAT DO COMMUNICATE WELL HERE , I APPLAUD AND THANK YOU!!!!!! YOU ARE WHAT MAKES EBAY A SPECIAL COMMUNITY !!!!!

fata-morgana1
ebay sucks big eggs! WE JUST HAVE NO WHERE ELSE TO GO!!
26-Dec-07 06:22:52 GMT Report this comment
fata-morgana1
Wal-Mart sucks even bigger eggs!
26-Dec-07 06:24:13 GMT Report this comment
fata-morgana1
I can't leave negative feedback as a buyer because they will leave me a negative in revenge.

So instead I leave a positive when I got service that SUCKED BIG EGGS and I left my feedback in German!
26-Dec-07 06:26:45 GMT Report this comment
madcat1010
Yes....it's just SAD that some people's FIRST response to a problem is so drastic and unnecessary!

Why not just let the seller know so that a resolution can be found???
26-Dec-07 06:27:17 GMT Report this comment
fata-morgana1
I ask many a seller a question about an item and it goes unanswered! Oh well that is their loss, I guess!
26-Dec-07 06:28:07 GMT Report this comment
madcat1010
This person got a large item for $8.99, for goodness sakes!!!
26-Dec-07 06:28:41 GMT Report this comment
rooster613
Well one thing, coowhip, it's really hard to read things writtten all in caps. Try using lower case -- all caps is interpeted as SHOUTING AT PEOPLE!!!
26-Dec-07 06:28:59 GMT Report this comment
queenofdeals73
I totally agree 1000% coowhip. Well said. I've been selling on here since I joined. I never bothered w/the discussions nor blogs until I called eBay once & they told me about it. I'm always asking questions if I can because we all learn something new. Communication is the only way to solve any problems before they get worse. I also discovered "want it now". Well, I knew it was there, I just didn't know how it worked until I spent time to figure it out. It's not hard at all. It's a piece of cake. If you don't apply yourself to something & communicate, then well.....

Merry christmas to you & your family :)
26-Dec-07 06:30:52 GMT Report this comment
fata-morgana1
95% of the people in this blog are great....but there is that 5% that are total nutjobs and need to be booted! how many times have we reported their comments and what has ebay done?
26-Dec-07 06:31:37 GMT Report this comment
fata-morgana1
rooster I think some people type in all caps because they can't see the image. he may not mean to shout.
26-Dec-07 06:32:31 GMT Report this comment
queenofdeals73
Yes, try using lower case. Makes it easier to read.
26-Dec-07 06:33:17 GMT Report this comment
fata-morgana1
coowhip if you can't see the image you can increase the font size while creating the blog without using caps.
26-Dec-07 06:34:56 GMT Report this comment
coowhip
Hello, and thank you all for your comments! yes, I do know caps are considered yelling... not that I actually wanted to yell at any one... but frankly it was Christmas day.. and we all know how stressful holidays are to begin with.lol,packed and shipped just about every day even- upgrading everyones shipping to priority just to make sure they get it in time(on me of course!) I log on to Ebay....I check my feedback and lo and behold I have this idiot that leaves me neg feedback without even contacting me first.. the item #1 was a lot more expensive than they paid for it- including shipping which actually cost more than I charged them for as well! The item was new in a sealed box... and I get blamed for any flaws....so yes I was upset/frustrated etc. etc....and I used caps - guilty as charged lol....but please don't take the caps personally...I promise not to do it again....lol...I have met so many really wonderful people here at Ebay as a buyer as well as a seller...but here and there you get a bad seller ( I have been ripped off for hundreds of dollars-never received merchandise and after I pay-suddenly they are no longer registered on Ebay! lol...)and here and there you get a bad buyer,who refuse to communicate about any problem prefering to simply leave neg feedback instead...at these times ,Ebay feels more like a burden than an enjoyment and at those times it becomes tempting to just say the heck with this site...so there I was on Christmas day,in a season that usually brings out good will-even in people that often do not often display good will..lol..feeling like I just got a lump of coal in my stocking...and started my very first blog here...lump of coal in one hand keyboard in the other hand..and vented a bit..in caps..about the importance of communication...hoping that those with out these skills may read the blog and may recognize themselves...and perhaps..be a bit more reluctant in the future to jump the gun,instead of opening up a dialog of mutual commu
26-Dec-07 18:51:04 GMT Report this comment

About eBay | Announcements | Safety Centre | Partner Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time