I think that the new feedback policy is far from perfect. I can see that ebay want to protect buyers from unscrupulous sellers. What about the decent sellers? We deserve protection from sneaky buyers.
The changes wouldn't be so bad if the buyer had to go through a pay pal dispute before leaving negative FB.
Not all buyers deserve positive FB! and that's the only option we get, other than leaving no FB at all, which will have no effect on their FB %
(at least give us back neutral).
Also, I'd prefer the total FB % to be over entire ebay membership, not just last 12months.
AS SELLERS WE PAY EBAY'S FEES - WE DESERVE MORE PROTECTION!